Last updated: 3 May 2026
This Refund Policy explains how refunds are handled for paid subscriptions and services offered by Quiz Maker AI.
Quiz Maker AI is operated by Gleb Dmitriev For Computer Systems & Communication Equipment Software Design, a sole establishment licensed in Dubai, United Arab Emirates, trading as Quiz Maker AI.
1. Subscriptions
Quiz Maker AI offers paid subscription plans that may be billed monthly, annually, or at another billing interval shown at checkout.
By purchasing a subscription, you agree to the price, billing interval, renewal terms, and features shown at the time of purchase.
2. Automatic Renewal
Subscriptions renew automatically unless cancelled before the next billing date.
Monthly subscriptions renew each month. Annual subscriptions renew each year.
You authorize us and our payment processor to charge your payment method for recurring subscription fees until you cancel.
3. Cancellation
You may cancel your subscription at any time from your account settings, if available, or by contacting us at support@quiz-maker.ai.
Cancellation takes effect at the end of your current billing period. You will continue to have access to paid features until the end of the period already paid for.
Cancelling a subscription does not automatically create a refund for fees already paid.
4. Refunds
Subscription fees are generally non-refundable.
We may consider refund requests at our discretion in limited cases, such as:
Duplicate charges.
Billing errors.
Technical issues that prevent access to the paid Service and cannot be resolved within a reasonable time.
Other exceptional circumstances reviewed by our support team.
We do not usually provide refunds for:
Forgetting to cancel before renewal.
Not using the Service during the billing period.
Changing your mind after purchase.
Partial months or unused subscription time.
Downgrades or cancellations after a renewal has already been processed.
This does not limit any rights you may have under applicable law.
5. Annual Plans
Annual plans are billed upfront for the full annual period.
If you cancel an annual plan, you will normally retain access until the end of the paid annual period. We generally do not provide partial refunds for unused months unless required by law or approved at our discretion.
6. Free Trials and Promotions
If we offer a free trial, promotional plan, or discounted subscription, the specific terms will be shown at signup or checkout.
Unless otherwise stated, once a free trial converts into a paid subscription, the subscription will renew automatically until cancelled.
7. How to Request a Refund
To request a refund, contact us at support@quiz-maker.ai with:
Your account email address.
The invoice or payment date.
The reason for the refund request.
Any relevant screenshots or details.
We may ask for additional information to review your request.
8. Refund Method
Approved refunds are normally returned to the original payment method through our payment processor.
Processing times may vary depending on your bank, card provider, or payment method.
9. Contact
For refund or billing questions, contact us at:
Quiz Maker AI
Operated by Gleb Dmitriev For Computer Systems & Communication Equipment Software Design
Dubai, United Arab Emirates
Email: support@quiz-maker.ai